Privacy Policy & Terms of Use

Ustazi is committed to protecting your privacy. This statement outlines our practices for gathering and disseminating information on Ustazi website and Application and explains the terms and conditions of your use of the Application. Ustazi does not sell, rent, or trade the personal information of any of our customers to any third party. Please review our policy and contact us with any questions.


Privacy Policy

Collection of Personal Information

When you login to Ustazi Application with Facebook, you allow Facebook to share certain personal information with Ustazi. When you register to book a tutor through Ustazi Application, your personally identifying information is collected through a registration form. Your decision to provide such information is voluntary. We collect this information in order to best respond to your request to schedule tutoring services. If you choose not to share this information with us, it may not be possible for us to respond to your request. Our registration form collects information such as your name, email address, telephone number, and information on the subjects for which you are requesting a tutor. Should you choose to provide us with your telephone number or email address you may receive telephone, mail, or email contact from us with information regarding our products or services, special promotions, or upcoming events. You will always be provided with the opportunity to opt out of receiving such information in the future. Ustazi may disclose personally identifying information in cases in which we have reason to believe that doing so is necessary to identify, contact, restrain, or bring legal action against someone who may be causing injury to or interference with Ustazi, our property, registered members, or anyone else who could be harmed by such activities, and in cases in which we believe in good faith that the law requires us to do so. Your personal information is used by Ustazi for billing purposes, assessments of and provision of services to users; communication with you; and internal auditing. We may also use the information that we collect to confirm that you are authorized to use the Application and to fulfill a requested transaction, including the processing of payments. For Application activities that request personal information, you agree to provide accurate and current information about yourself. Your registration and/or participation in our Application services may be canceled without notice if at any time we discover that you have provided false information or violated any term of this Privacy Policy or our Terms of Use. Ustazi will not disclose any of your personal information, except when we have your permission or under special circumstances, such as when we believe in good faith that disclosure is reasonably necessary to cooperate with local, state and/or federal law enforcement authorities, to enforce the Terms of Use or prevent unauthorized use of the Application, to respond to claims that any content in Ustazi Application violates the rights of third parties, protect the rights, property, or personal safety of Ustazi, its users, or the public. Ustazi relies on feedback from users regarding the tutoring services provided, and as such, requires feedback from you after a completed tutoring session. Ustazi reserves the right to replicate your written comments about the service sent to our representatives via our website or Ustazi Application in promotional materials and/or in business development materials, along with your first name and institution. Your email address and any personal information besides your name and institution will not be used at any time without your agreement. If you would like to make your comments anonymous, you may designate them as such in the Application.

Links

Ustazi Application may contain links to other websites or materials posted online. Ustazi is not responsible for the content or privacy practices of those websites. We encourage our users to be aware when they leave our Site, and to read the policies of any site that they may visit. Ustazi privacy statement applies solely to information collected by Ustazi Application.

Security

We take every precaution to protect your information. When you submit information via Ustazi Application, your information is protected both online and offline. Online, we use encryption, Facebook login, and smart server architecture to protect information. While we strive to protect your privacy and secure your information, we cannot guarantee the security of information sent via your personal Internet connection, and you disclose such information at your own risk. Only Ustazi employees with a specific need to access your information in order to perform their job duties are provided such access to the data you provide, and they must have secure administrative rights in order to do so. The servers on which personally identifiable information is stored are kept in a restricted, secure environment, and are professionally maintained.


Terms of Use

Our Mission

Ustazi Application is designed to automate the process of locating and contacting qualified tutors.
Ustazi Application and website (collectively, "Ustazi") are operated by Ustazi, a Jordan limited liability company (collectively, "us", "we" or "the Company"). This Terms of Use Agreement (“Terms of Use” or this “Agreement”) sets forth the legally binding terms for your use of Ustazi Service. By using Ustazi, you agree to be bound by this Agreement, whether you are a “Visitor” (which means that you simply browse Ustazi Application or site) or you are a “Member” (which means that you have added the Application or booked a tutoring session). The term "User" refers to a Visitor or a Member.

Agreement

By adding Ustazi Application, you signify your consent with our Terms of Use. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms of Use at any time without further notice. If we do this, we will post the changes to these Terms of Use on this page and will indicate at the top of this page the Terms of Use’s effective date. Your continued use of Ustazi after any such changes constitutes your acceptance of the new Terms of Use. If you do not agree to abide by these or any future Terms of Use, please do not use or access Ustazi Service. It is your responsibility to regularly review these Terms of Use.

Conduct

You agree that you may not use Ustazi in any unlawful manner or in any other manner that could damage, disable, overburden or impair Ustazi Application. In addition, you agree not to use Ustazi Application to:

  • upload, post, email, transmit or otherwise make available any content that we deem to be harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
  • impersonate any person or entity, create a false identity, or falsely state or otherwise misrepresent yourself or your affiliation with any person or entity;
  • upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;
  • upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • intimidate, stalk or harass another;
  • harm minors in any way;
  • use or attempt to use another's account, service or system without authorization from the Company;
  • forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through Ustazi Application; or
  • upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
  • in any way violate the honor code or code of conduct of any institution to which your student or you yourself belong.
  • aid or encourage a student to violate the honor code or code of conduct of the institution to which a student belongs.
  • use Ustazi as a marketplace for services other than tutoring (such as essay writing, completion of a student’s assignments, etc.)
Your use of Ustazi Application is at your sole risk unless otherwise explicitly stated. The Application and Ustazi Website, including the information, services, and Content, is provided on an "as is", "as available", and "with all faults" basis. Ustazi disclaims all express or implied conditions, representations, and warranties of any kind, including any implied warranty or condition of merchantability, satisfactory quality, or fitness for a particular purpose. Ustazi makes no representations, warranties, conditions or guarantees as to the usefulness, quality, suitability, truth, accuracy, or completeness of the Application or the Services provided by a tutor scheduled through the application. By adding Ustazi Application you acknowledge and agree that listed tutors are not employed by Ustazi, a specific Student Government Association, University or other educational institution. Tutors listed in Ustazi Application and tutees registering through the application have NOT been screened by Ustazi. You assume all responsibility for conducting reference or background checks for any tutor or tutee. Ustazi recommends that tutoring sessions take place in visible public locations. You assume all responsibility for personal safety and security. Ustazi makes no warranty or representations that Ustazi Application will be uninterrupted, timely, secure, or error-free; the results that may be obtained from the use of the Application will be accurate or reliable; the quality of any services, content, information obtained through Ustazi Application will meet your expectations or requirements; or any errors in Ustazi Application will be corrected. You assume all risk for any damage to your computer system or loss of data that results from obtaining any Content from Ustazi Application, including any damages resulting from computer viruses. Tutors listed in Ustazi Application database shall be contacted only for tutoring purposes. Soliciting or contacting tutors for other purposes is strictly prohibited.

Terms of Tutoring Transactions

By adding Ustazi Application and booking a tutoring session, you agree to pay all costs associated with tutoring sessions scheduled through Ustazi application. These costs include but are not limited to: the hourly rate as listed; travel or transportation related to your tutoring session; and any cancellation fees noted in a tutor’s profile. By submitting your information in Ustazi Application, you acknowledge and agree that you are solely responsible for its form and content and all information included in your profile.

Indemnity

You agree to indemnify and hold Ustazi and its subsidiaries, affiliates, shareholders, officers, directors, agents, licensors, suppliers, alliance members, other partners, employees, and representatives harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of or connection to Ustazi Application (including any use by you on behalf of another party), your violation of the Terms, or your violation of any rights of another.

Disclaimer

Ustazi will not be involved in any tutor-student interactions in any subject. Ustazi is not responsible for disputes, claims, loss, injury, or damage of ANY KIND that might arise during and after tutor- tutee interaction. We reserve the right, but have no obligation, to monitor interaction and disputes between Tutor/Tutees. Ustazi Application is provided on an "AS IS" basis and Ustazi disclaims all responsibility for any loss, liability, injury, claim, or damage of any kind resulting from any errors in the Application and its content including, but not limited to, typographical and technical errors and inaccuracies.

Limitation of Liability

To the full extent permitted by law, Ustazi is not liable for any direct, indirect, punitive, special, incidental, consequential, or exemplary damages (including, without limitation, loss of business, revenue, profits, goodwill, use, data, electronically transmitted orders, or other economic advantage) arising out of or in connection with Ustazi Application, even if Ustazi has previously been advised of, or reasonably could have foreseen, the possibility of such damages, however they arise, whether in breach of contract or in tort (including negligence), including without limitation damages due to: the use of or the inability to use the Site; the cost or procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained, or messages received or transactions entered into, through or from the Site; statements or conduct of any third party on the Site, including without limitation unauthorized access to or alteration of transmission or data, malicious or criminal behavior, or false or fraudulent transactions; or content or information you my download, use, modify, or distribute. This website and Ustazi Application are owned and operated by Ustazi. The contents of this website including, but not limited to, the database information are protected by copyright laws and regulations. No material in any shape or form may be copied, reproduced, transmitted, or distributed.

Tutors

By submitting your information as a Tutor, you understand and agree that anyone with access to this application may view your information and your Tutor profile. Ustazi does not guarantee that a certain number of users or a specific will view your information, nor does Ustazi guarantee that you will be contacted for Tutoring. When you register as a tutor through Ustazi Application, you understand and agree that the information you provide is true and accurate and that you have the proper qualifications and expertise in the subjects you have selected at the time of registration. You are solely responsible for the form and content of all information provided and all information included in your profile. Tutor shall use all reasonable efforts to protect tutee's interest in the information and keep it confidential, using a standard of care no less than the degree of care that tutor would be reasonably expected to employ for his/her own similar confidential information. In particular, tutor shall not directly or indirectly disclose, allow access to, transmit or transfer the information to a third party without the tutee's prior written consent. Tutor shall disclose the information only to those persons who have a need to know the information for the purpose and who have been approved by the tutee to receive the information. Tutor shall, prior to disclosing the information, issue appropriate instructions to them to satisfy its obligations herein and obtain their written agreement to receive and use the information on a confidential basis on the same conditions as contained in the agreement. Tutor understands and agrees that he/she is subject to all laws relating to the confidentiality of student information. Tutor shall regard all student information as confidential and will not disclose the student information to any third party without legal documentation requesting such information.


Contact Us

If you have questions about our Privacy Policy, Terms of Use, or the practices of Ustazi Application, please contact us at support@ustazi.com